Frequently Asked Questions

 
Question
This is my first visit to www.Cookbooks.co.nz, how do I order a book?
Answer

The first time you visit www.Cookbooks.co.nz and want to order a book just add the book to your shopping cart by pressing the "Buy Now" button for any book on the site and then from the shopping cart page press the "Proceed to Check Out" Button. You enter your personal information (name, address, phone, etc.) only once and then every time you return to the site to make a purchase, all you have to do is enter your account name and password. We retrieve all your personal information from our database. For safety reasons, you must enter credit card information each time you visit. A New User account is created during the check out procedure. It is not necessary to have a User account to view any of the web pages on the www.Cookbooks.co.nz site or to place books into your shopping cart

 
 
Question
How do I search for a book I would like to purchase?
Answer

Just enter the Book title, author or ISBN in the search Field and Press "Go" button. The Search feature will do the rest and sort the results by relevence. The closer your search query is to a title the higher up the list it is with Exact matches being at the top.

 
 
Question
How many books do you have in stock?
Answer

Usually around 25,000 titles from Australia, New Zealand, USA and UK.

 
 
Question
How can I pay for my Books ?
Answer

Visa, Mastercard, Cheque or Money Order. We also accept bank transfers but please contact us if you wish to use this service.

 
 
Question
Do you have a Privacy Policy ?
Answer

Cookbooks.co.nz respects your privacy. Click here to view our Privacy Statement.

 
Question
Can I use my Cookbooks.com.au account with my Cookbooks.co.nz Account ?
Answer

No. You will need to set up a new account if you wish to use both our New Zealand and Australian websites. In most cases the titles should appear on both websites with the only differences being the exchange rate (though some publishers that operate in both Australia and New Zealand can have other variations in price) so there shouldn't be any limitations on books available. Unfortunately we found that the convenience of having one account didn't make up for the confusion of different currency, delivery dates and exchange rates when looking at your Order tracking. We apologise for any inconvenience 

 

Question

This is my first visit to www.Cookbooks.co.nz, how do I order a book?
Answer

The first time you visit www.Cookbooks.co.nz and want to order a book just add the book to your shopping cart by pressing the "Buy Now" button for any book on the site and then from the shopping cart page press the "Proceed to Check Out" Button. You enter your personal information (name, address, phone, etc.) only once and then every time you return to the site to make a purchase, all you have to do is enter your account name and password. We retrieve all your personal information from our database. For safety reasons, you must enter credit card information each time you visit. A New User account is created during the check out procedure. It is not necessary to have a User account to view any of the web pages on the www.Cookbooks.co.nz site or to place books into your shopping cart

 
 
Question
How do I search for a book I would like to purchase?
Answer

Just enter the Book title, author or ISBN in the search Field and Press "Go" button. The Search feature will do the rest and sort the results by relevence. The closer your search query is to a title the higher up the list it is with Exact matches being at the top.

 
 
Question
How many books do you have in stock?
Answer

Usually around 25,000 titles from Australia, New Zealand, USA and UK.

 
 
Question
How can I pay for my Books ?
Answer

Visa, Mastercard, Cheque or Money Order. We also accept bank transfers but please contact us if you wish to use this service.

 
 
Question
Do you have a Privacy Policy ?
Answer

Cookbooks.co.nz respects your privacy. Click here to view our Privacy Statement.

 
Question
Can I use my Cookbooks.com.au account with my Cookbooks.co.nz Account ?
Answer

No. You will need to set up a new account if you wish to use both our New Zealand and Australian websites. In most cases the titles should appear on both websites with the only differences being the exchange rate (though some publishers that operate in both Australia and New Zealand can have other variations in price) so there shouldn't be any limitations on books available. Unfortunately we found that the convenience of having one account didn't make up for the confusion of different currency, delivery dates and exchange rates when looking at your Order tracking. We apologise for any inconvenience